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Niki Kremer, CTA, VTA

Concierge Travel Advisor

Owner of Via Travel Service

For more than 28 years, Niki has been serving and satisfying clients in the travel industry with her insight and expertise. She launched Via Travel Service in the Midwest to provide concierge-style planning to clients wanting dream vacations in global destinations and handles travel needs for individuals, families, and groups from her office in Shorewood, Wisconsin.

As a "Concierge Travel Planner", she provides consultation, evaluates and recommends options best suited for the client’s needs and interests, identifies peak and off season for a destination, manages the entire booking process, confirms all travel elements from hotels to transportation to activities, organizes all logistics, and creates seamless itineraries. Niki's mission to help clients enjoy stress-free trips is aided by exploring destinations and resorts first-hand to stay updated on changes and new features. She also gathers new information about destinations from weekly webinars, trade shows, and trade travel news.

Her own personal and business travels have taken her to 24 countries, and she lists Thailand, Turkey, and Tahiti as her favorite international destinations. She’s highly experienced with cruises, too, thanks to family vacations, and recommends them for other families wanting a memorable and carefree option with something for everyone. Closer to home, she’s experienced 28 U.S. states and especially cherishes the time spent in Hawaii and Alaska.

Before launching Via Travel Service, Niki worked with two of the largest travel agencies in the U.S. Her experience there included handling travel for RJ Reynolds Tobacco and major furniture industries in North Carolina, as well as the John D. and Catherine T. MacArthur Foundation, located in Chicago. 

Niki is a member of the American Society of Travel Advisors (ASTA), the world's largest association of travel professionals, where she completed their Verified Travel Advisor program. She has also earned her CTA, a prestigious designation from The Travel Institute, after completing a rigorous certification program, demonstrating essential industry knowledge and experience and exemplifying the highest standards of professionalism. Niki is associated with Travel Experts, Inc, a member of Virtuoso.


Expert Travel Knowledge
Attention to Travel Details
Global Connections
Special Perks & Savings

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Sophie Keehan
Concierge Travel Advisor

Sophie is new to the travel industry, but far from new to travel. She has been to 23 countries across 4 continents and is eager to continue the ever-growing list. She found her love for travel as a competitive fencer growing up. Competition took her to amazing places, such as London, England; Dakar, Senegal, and Tianjin, China. She adores Europe, but is always excited to experience somewhere new!


Sophie is currently developing her specialty in the industry as an expert in golf travel, honeymoon and celebratory experiences, and wellness vacations:

Her experience in golf derives from her time working at Ozaukee Country Club, where she gained the understanding of what clients value from not only the game aspect, but also the destination. Her familiarity and connections in Scotland have given her an exciting head start!

She is passionate about curating the perfect honeymoon/celebratory experiences for clients. Making memories together with loved ones will last a lifetime, and she is so excited she can be a part of making it come to life.

Wellness is ever necessary in our lives no matter who we are or what we do. It's a pleasure for Sophie to create the best fitting vacation for clients seeking a relaxing, detoxifying, or physically challenging time away. 

My last trip was to Scotland where I explored Inverness, Isle of Skye, and Edinburgh. While I was there I tried the Scottish traditional dish of Haggis (savoury pudding containing sheep's pluck, minced with onion, oatmeal, suet, spices, and salt, mixed with stock, and traditionally cooked while encased in the animal's stomach) although keeping to my American roots it was over nachos . My next trip is to Orlando, Florida for Universal Studio's Harry Potter World! 


Why choose to book with Via Travel Service?




When you are planning travel on your own, it can be stressful, overwhelming and time-consuming to sort through options found on the web.  Your time is valuable!  With extensive research, Niki can help you navigate the best deals for your desired destination, saving you time and money.

The travel industry is constantly changing.  As a Virtuoso Travel Advisor, Niki expands on her years of expertise by staying up to date on industry trends - by attending seminars, webinars and continuing education with ongoing training courses, and by networking with suppliers and vendors.    

Via Travel Service will support you from the planning stages of your trip, to the final booking and beyond. Rest assured, if the unexpected arises while you are traveling, you have Niki's support as well as her associates that will be able to assist you 24 hours a day/7 days a week.

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