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WORKING WITH VIA TRAVEL SERVICE
What We Do for You

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Personal consultation to understand your goals, travel style and budget
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Unbiased recommendations for destinations, hotels, resorts and cruises, chosen because they’re right for you, not because they’re popular online
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Exclusive hotel amenities through Virtuoso, Marriott STARS & Luminous, and other preferred partner programs, such as room upgrades when available, daily breakfast, and hotel or spa credits at participating properties. [See our hotel partners]
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Seamless trip coordination: accommodations, flights, private transfers, tours and special experiences, all working together
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Up-to-date travel guidance on entry requirements, documents and changing regulations
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Your itinerary in our mobile app, with travel documents, a destination guide, and a direct line to us while you’re away
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Advocacy when it matters: if something goes wrong, we work with suppliers on your behalf to make it right
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Support before, during and after your trip, whether it’s a missed connection or change of plans
Every trip we plan starts with getting to know you: how you like to travel and what would make this trip one to remember.
Air Travel Services

Flights can make or break a trip, so we take care of them from start to finish. Air is booked in conjunction with your accommodations.
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Air shopping: We review flight options based on your preferences and requirements.
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Route suggestions: We find the most convenient and efficient way to get you there.
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Cabin and experience guidance: We compare cabin classes and share what to expect onboard so you can choose with confidence.
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Ticketing: We handle the entire ticketing process.
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Reservation servicing: We manage your air reservations right up to departure day.
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Schedule monitoring: We watch for schedule changes and let you know about alternate options right away.
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Airline advocacy: If issues come up, we work directly with the airline on your behalf to resolve them.
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After-hours emergency assistance: A 24-hour emergency line is available on weekends and holidays to help with travel disruptions. Additional fees apply per call.
Your Investment
You’re investing in more than a vacation. You’re investing in the expertise, personal attention, and peace of mind that make every journey exceptional.
Because every trip is different, our planning fee depends on the scope of your travel: the number of travelers, destinations, and services involved. We’ll walk you through it during your consultation, before any planning begins.
To give every client the time their trip deserves, we work with a limited number of clients throughout the year.
